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Dear customer and/or user,

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At FACILIDADES ACTIVAS, S.A. DE C.V., SOFOM E.N.R., we want to ensure that our customers and/or users are informed and protected. It is essential for us to communicate that we do not make personalized calls to offer loans, nor do we communicate through social networks for that purpose.

We want to prevent any attempt of fraud and protect your personal and financial information. Under no circumstances will we request deposits or transfers for the opening of loans. If you receive calls or messages through social networks claiming to be from FACILIDADES ACTIVAS and requesting such information or payments, we urge you not to provide personal information and to report the situation immediately to the following telephone number: +52 (81) 1495 8124

Security and transparency are our priorities, and we are committed to protecting our customers and/or users against possible fraud. Remember that our official communications are conducted through secure and authorized channels.

If you have any doubts or concerns, feel free to contact us directly through our official customer service channels.

We appreciate your trust in FACILIDADES ACTIVAS, and we are here to provide you with the best service and security in your financial transactions.

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Sincerely,

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FACILIDADES ACTIVAS, S.A. DE C.V., SOFOM E.N.R